Professional Experience
Director of UX/UI
Inside Real Estate
Promoted on Jan 2024 - Present
Delivered UX/UI strategy for BoldTrail, a front-office SaaS platform supporting 325,000+ real estate professionals across CRM, mobile, marketplace, AI, and white-labeled product experiences
Built and scaled a component system in Figma that standardized UI patterns across CRM, mobile, marketplace, and white-label surfaces, accelerating product delivery across teams
Led end-to-end redesign of Streams — a 0-to-1 rebuild of a legacy mobile app — grounding decisions in user research and behavioral patterns; improved App Store rating from 1.4★ to 4.5★ post-launch
Led 0-to-1 design of HomeSearch AI — a natural language property search experience — from concept through launch, defining the interaction model and user flows for both agents and consumers
Helped a 3-person design team ship product work faster by improving collaboration across product, engineering, and design from discovery to launch
Used experimentation and qualitative research to identify friction in agent workflows, informing iterative optimizations that measurably improved daily engagement across the platform
Product Design Manager
Inside Real Estate
Jan 2023 - Feb 2024
Unified BoomTown and kvCORE product experiences after acquisition, helping reduce fragmentation across two separate platforms
Standardized UX patterns across legacy systems, creating a more consistent foundation for the post-acquisition platform transition
Partnered closely with product and engineering from discovery through launch, driving faster delivery through clearer design direction and earlier alignment
Product Design Manager
BoomTown ROI
Promoted on Feb 2019 - Jan 2023
Managed Design through a period of growth from $12M to $90M+ ARR
Launched the BoomTown Agent App (iOS/Android) — grew to 40K+ active users at a 65% DAU/MAU rate
Applied behavioral design principles to gamify agent performance tracking — leveraging motivation and progress mechanics to drive daily engagement — used across $100B+ in real estate transactions
Product Designer
BoomTown ROI
Jul 2014 - Feb 2019
Delivered consumer website experiences used by 100M+ annual users, supporting scalable growth across high-traffic real estate websites
Designed and delivered agent productivity tools achieving a 66% DAU/MAU engagement rate
Built and maintained a UI style library across multiple products, reducing product inconsistencies across consumer search, CRM and marketing automation experiences
Art Director / Interaction Designer
BoomTown was acquired by Inside Real Estate in 2023Blue Ion, LLC
June 2003 - July 2014
Led end-to-end visual design for brand, web, and campaign projects across industries including hospitality, publishing, food & beverage, and real estate
Defined user flows, and interface design for client websites, translating business goals into user-centered digital experiences